Q. Is Broz Beverage's Product Halal?
Yes. The entire Broz Beverage product is Halal - and certified by Jakim.
Q. How do purchase my order on the site?
To order your purchase:-
- Click the “Add to cart” button on the products you wish to purchase.
- Click “Continue Shopping” to continue adding other products to the cart or click “Checkout” to proceed with your payment for the products.
- You'll reach a log in page where you need to log in to your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed with your payment.
- You'll need to confirm your shipping address on the “Shipping Address” page and click the “Next” button.
- From here, you need to select your shipping methods and click the “next” button.
- Next, you'll need to choose your payment method and then click the “next” button.
- After the steps before this have been done, You need to reconfirm your billing details and agree to the terms and conditions.
- Click “Confirm Order” to complete the order
Q. What are the payment methods available?
Broz Beverage offers various kinds of Payment Methods as shown below:-
1. Credit Card
Via Stripe (Visa or Mastercard / American Express)
Via Ipay88 ( Internet Banking / E-wallet )
2. Invoice / Cheque / Offline Bank Transfer
Bank: MALAYAN BANKING BERHAD (MAYBANK)
Bank Account: 564548154341
Account Name: Broz Beverage Sdn Bhd
After you made the payment, please send us the payment details of:
Banking Reference No:
The total amount you have paid:
Your Order No:
You may scan and email the above info to the Email Address: firstname.lastname@example.org or Whatsapp it to us at +60 11 16187363.
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account's personal information and shipping address?
- Log in to your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
- Click on “Lost Password?” and fill in the email that was used to register the account in the box.
- Click Submit.
- A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. Can I cancel an existing order that has been made?
Yes, only if the order is still in pending status.
- Please send an email to our customer service email at email@example.com with the message title “Request to cancel order” to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be canceled.
Q. What is the product's transaction currency?
All product transaction currency will be done in Malaysia Ringgit (MYR).
Q. How long does the delivery usually take?
Delivery usually will take about 3 to 5 working days.
Q. I still have doubts!
Sorry that we're unable to clear your doubts about the F.A.Q. page. Please kindly send us an email to firstname.lastname@example.org for us to clear your doubts.